Terms of service

Terms of Service

Welcome to Cartnival. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

  • You may be required to create an account to access certain features.

  • You agree to provide accurate, complete, and current information.

  • You are responsible for maintaining the confidentiality of your account and password.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We accept payments through secure third-party payment gateways.

  • You agree to provide valid and authorized payment details.

  • In case of payment failure, the order will not be processed.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and pricing are accurate.

  • However, we do not guarantee that all information is error-free, complete, or current.

  • Slight variations in color or appearance may occur due to screen settings or manufacturing differences.

  • We reserve the right to correct any errors without prior notice.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order for reasons including but not limited to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraudulent activity

  • If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

  • Orders are processed within 2 business days.

  • Delivery timelines may vary based on your location and courier partner availability.

  • We are not responsible for delays caused by external factors such as logistics issues, weather, or unforeseen circumstances.

  • Customers must provide accurate shipping details; we are not liable for incorrect addresses.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy.

  • Products must be returned in unused condition with original packaging.

  • Refund timelines may vary depending on the payment method and processing time.

  • Certain items may be non-returnable (e.g., personal care or clearance items).

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activity

  • Violating any applicable laws or regulations

  • Infringing intellectual property rights

  • Uploading malicious code or harmful content

  • Attempting to gain unauthorized access to our systems

8. Limitation of Liability

  • Cartnival shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the product in question.

  • We do not guarantee uninterrupted or error-free service.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located.

10. Contact Information

For any questions regarding these Terms, please contact us at:

  • Email: cartnival

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.

Last updated: 28-April-2026