Shipping policy

Shipping Policy

At Cartnival, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery, and related services.

1. Shipping Methods

We offer reliable shipping through trusted courier partners across India. Available shipping options may include:

  • Standard Delivery

  • Express Delivery (if applicable)

Shipping methods available to you will be displayed at checkout based on your location.

2. Order Processing Time

All orders are processed within 2 days after confirmation.

  • Orders are processed on business days only (excluding weekends and public holidays).

  • Orders placed after business hours may be processed on the next working day.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Metro Cities: 3-4 business days

  • Other Locations: 6-7 business days

Please note that delivery times are estimates and may vary depending on your location and courier service availability.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your order value and delivery location.

  • Standard shipping cost

  • Free shipping may be available on orders above a certain value (if applicable).

5. Tracking Information

Once your order is shipped, you will receive a confirmation message via email or SMS with:

  • Tracking number

  • Courier partner details

  • Estimated delivery date

You can use this information to track your order in real-time.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Courier or logistics disruptions

  • Incorrect or incomplete address details

In case of delays, we will keep you informed. If your order is significantly delayed or lost, please contact us for assistance.

7. Failed Delivery Attempts

  • If delivery fails due to incorrect address or unavailability of the recipient, the courier may attempt re-delivery.

  • Additional charges may apply for repeated delivery attempts (if applicable).

8. International Shipping (If Applicable)

We may offer international shipping to select countries.

  • Delivery timelines: 8-10 business days

  • Shipping charges vary based on destination and will be calculated at checkout.

  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

9. Contact Us

For any shipping-related queries or concerns, please reach out to us:

  • Email:

We appreciate your trust in Cartnival and are committed to ensuring a smooth delivery experience.